logo

Login Join
ENG
KOR CHN
검색 닫기

Customer Support

Providing seamless communication and excellent service

FAQ

Q[Troubleshooting]The block won’t activate after connecting despite being plug and play.
A
1. Check the connection of the block and power supply 

2. Change the connection surface and try again.  

3. Reset the block and try again.

 

Q[Troubleshooting]The light is on for the block map when the MODI block and the tablet PC are connected, but the expor
A
Use the battery block after charging sufficiently. Use the MODI block and tablet PC within 1 m of each other.
Q[Troubleshooting]Why does the export time vary for each code when you press the export button after programming?
A
Export speed remains the same but it may take more time depending on the communication environment and code volume. More time may be required, especially for exporting melodies.